Support at any time of life

The Outreach Centre offers advice and support to ensure:

We assist our clients through consultations, counselling, support, cultural and networking services, and social contacts.

We offer consultations for all members of the Jewish Community in Frankfurt and their immediate families, irrespective of income. Clients can choose where the appointment should take place: in the Outreach Centre, in their own home, or elsewhere, on neutral ground.

Our services:
We work with our clients to ascertain their needs and problems, and find a way of resolving them.

We work with our clients to assess what resources are available to them and support them in finding a way to help themselves.

In our outreach consultations, we find out what assistance the client is entitled to, and provide suitable support as they file their applications and receive the results of their assessments.

We also offer help for people seeking accommodation, work or training opportunities, and with integration, language and advanced training courses. In addition, we offer specialist (non-legal) representation for those dealing with officials and authorities.

Consultations for senior citizens: We help our older clients to ascertain what kind of support they need to continue leading an independent and self-determined life for as long as possible. We also offer advice and support on receiving care.

Consultations for couples and families: We work with our clients to find out the root causes of their problems, and offer advice and support for those in difficult family situations. We also help children who are having trouble adjusting or are struggling at school. For families, we help find care for their children and offer advice if they are experiencing problems with their accommodation. If needed, we help them access sources of specialist support and remain a point of contact for them for as long as they need us.

Consultations for teenagers and young adults: We support young people experiencing problems at school, college or work, in training or at home with their families.

For individuals with special needs who live alone, we offer a range of support.

We offer advice and counselling for people with mental health issues or learning difficulties and their families.

Integration into the services of the community
Fees for the I. E. Lichtigfeld School, After-School Club, Jewish youth centre and other manachot, senior citizens’ activities, family seminars and so on are funded by community members, who support them by paying a fair contribution based on their means.

For many community members, our outreach team have become a point of contact for advice on life in general. We offer a particularly safe environment for unrestricted conversations.

Our services aim to offer active support for older clients and those with special needs as they seek to maintain their autonomy and improve their quality of life. Services are free of charge and tailored to the needs of the individual. They are designed for the benefit of everyone in our community and subject to the strictest confidentiality. A particular focus of our work is on Shoah survivors and their families. They are especially close to our hearts.

Psycho-social support is not so much about care or domestic support but about additional advice and counselling, which clients can receive in the comfort of their own home. Even if clients are already benefiting from services provided via their care insurance, we continue to offer them the full spectrum of psycho-social support. The service is provided purely by the Outreach Centre of the Jewish Community.

Our services include:

We offer consultations, support, intercultural mediation, integration support, and crisis intervention for Jewish migrants and their families

The Information Centre for Jewish Migrants was set up in response to the large influx of Jews that began in 1989 from countries of the former USSR. It is run by the Jewish Community in Frankfurt and reaches out not only to new immigrants from various countries of origin but also to Jewish migrants and their families who may have been in Germany for quite some time but still require help and advice to integrate. Our consultations are free of charge and strictly confidential.

As a first point of contact, we offer consultations and/or extended support with:

Our services for migrants aim to:

Each year the Outreach Centre and Seniors’ Club jointly organise a senior citizens’ excursion. But we also offer smaller-scale leisure activities for those who find a full day-trip too strenuous. To find out more, go to: www.jg-ffm.de/senioren/seniorenclub.

People with mental health issues or learning difficulties often require support to participate in society, be it with living accommodation, training and education, their professional lives or leisure activities.

These individuals often depend on assistance to participate actively in Jewish community life. Integration is a reciprocal process that takes effort and care.

With the help of young Jewish adults with special needs and their families, the Outreach Centre has set up a self-help group that meets regularly for Jewish celebrations and holidays as well as more general cultural and leisure activities.

Here, too, our top priority is to strengthen the resources of our clients and help them live as independently as possible.

Our services benefit not only the individuals concerned but also their families, who require intensive consultation and support from a trusted source.

The Outreach Centre of the Jewish Community offers a broad spectrum of consultations for young adults with special needs, and has developed a number of leisure time activities. These include communal celebrations on Jewish festivals and holidays, but also other activities, such as days out in the countryside, for example, to stimulate the senses.